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Frequently Asked Questions
Everything you need to know about our products, shipping, and policies.
Orders are typically processed within 1-3 business days. Standard shipping takes 3-5 business days within the US, while international shipping can take 7-14 business days. You will receive a tracking number as soon as your order ships.
Yes! We ship worldwide. Shipping costs and delivery times vary depending on the destination and will be calculated at checkout.
We accept returns within 14 days of delivery for unworn, undamaged items in their original packaging. Please note that custom waist beads, intimates, and personalized items are final sale.
We offer both traditional tie-on waist beads (intended for permanent wear until cut) and modern clasped waist beads (removable). You can select your preferred style directly on the product page.
Use a flexible measuring tape to measure exactly where you want the beads or garment to sit. Measure against your bare skin without sucking in your stomach to ensure a comfortable, natural fit. Check out our Size Guide for detailed diagrams.
Absolutely. We pride ourselves on sourcing our materials and handcrafted items directly from skilled artisans across Africa, ensuring fair trade, ethical compensation, and authentic craftsmanship in every single piece.
Still have questions?
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